Terms & Condition

1. Introduction

Welcome to Sky Yoga. We are dedicated to safeguarding your privacy and ensuring your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our website www.skyyoga.com (the "Site") and our services. By using our Site and services, you agree to the practices described in this policy.

2. Information We Collect

We may collect various types of personal information, including:

  • Contact Information: Your name, email address, phone number, and postal address. We collect this information when you contact us directly, sign up for our newsletter, or make a booking.
  • Usage Data: Information on how you interact with our Site, such as your IP address, browser type, operating system, and the pages you visit. This helps us understand your usage patterns and improve our Site’s functionality.
  • Marketing Preferences: When you opt-in to receive marketing communications, we collect information related to your preferences and interests to tailor our promotional materials to your needs.
  • Transaction Information: Details related to transactions you make with us, such as payment details, booking information, and purchase history.

3. How We Use Your Information

We utilize your personal information for the following purposes:

  • To Communicate with You: We may use your contact details to respond to your inquiries, process bookings, provide customer support, or send you information about our services.
  • To Improve Our Services: Your usage data helps us analyze trends and user behavior, allowing us to enhance our Site’s functionality and user experience.
  • To Provide Marketing and Promotional Materials: With your explicit consent, we may send you newsletters, promotional offers, and updates about our services. You can opt-out of these communications at any time.
  • To Process Transactions: We use transaction information to process and manage your bookings, purchases, and payments.

4. Disclosure of Your Information

We may share your personal information in the following scenarios:

  • To Service Providers: We may engage third-party service providers to assist with Site operations, payment processing, marketing, and other services. These providers are bound by confidentiality agreements and are only permitted to use your data as necessary to perform their functions.
  • For Legal and Regulatory Compliance: We may disclose your information if required by law or in response to legal processes, including to comply with regulations, enforce our terms of service, or protect the rights, property, or safety of Sky Yoga, our users, or others.
  • In Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of such changes and ensure that your information is handled according to this Privacy Policy.

5. Data Security

We implement a range of technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include secure servers, encryption technologies, and access controls. However, please be aware that no method of data transmission over the internet or electronic storage is completely secure, and while we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

Under Singapore’s Personal Data Protection Act (PDPA), you have several rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you. We will provide you with a copy of this information, subject to certain exemptions.
  • Correction: You may request correction of any inaccurate or incomplete personal information we hold about you.
  • Withdrawal of Consent: You can withdraw your consent for us to process your personal information, subject to legal or contractual restrictions. This may affect our ability to provide certain services to you.

To exercise these rights, please contact us using the contact details provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files placed on your device that help us understand how you use our Site, remember your preferences, and provide a more personalized experience.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our Site.

8. Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. Any significant changes will be posted on our Site, and the updated policy will be effective from the date of posting.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact us at:

support@skyyoga.com.sg
+6583054746

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